Everyone is creative—a little practice will help build your skills and confidence.

You might be a whiz at programming the combi oven to cook hamburgers to perfection, or perhaps you are the team member with mad Google Doc skills. Maybe you are the person who can find and identify all the tiles on the POS, convince a student to take a fruit, look up their forgotten PIN and get them on their way—all in five seconds flat. Mastery of such technical responsibilities is critical to job performance and even may have contributed to your being hired or promoted. But “hard skills” like these may not be enough for career success...