Frequently Asked Questions

SNIC-2022-better together

Are masks required for SNIC 2022?

In accordance with local guidance in San Antonio, there is not a mandate to wear masks indoors. In alignment with CDC guidance, SNA encourages masks to be worn indoors in the presence of other persons in areas where community transmission is “Substantial” or higher.

Our meeting location does provide access to outdoor space so there are opportunities to step outside for mask breaks.

Do I have to be fully vaccinated to attend SNIC 2022?

For public health and safety reasons, all in-person attendees must be either (1) fully vaccinated for COVID-19 before arriving on-site, or (2) submit a negative COVID-19 test within 72 hours of the start of the conference.

SNA is using the CLEAR app, commonly used by airports, for attendees to upload their documentation prior to arriving in San Antonio. The following test results are accepted:

  • Lucira at-home antigen test, Pixel by Labcorp, Everlywell and Vault within 72 hours, OR
  • An antigen or PCR test from an official testing clinic – within 72 hours

They are constantly updating the tests they accept so when you go to “labs” to submit your proof of the test, it should have a list of the ones they accept. If yours is on the list and you can select it, then you should be good to go for SNIC22.

Registered SNIC attendees will receive an email from SNA with further instructions on how to upload their documentation using the CLEAR app.

Do I need the booster shot to attend?

No, a booster shot is not required at this time.

I cannot receive the vaccine due to religious or health-related reasons; can I still attend the in-person event?

Yes, if you are unable to meet the vaccine requirement, then you must submit a negative COVID-19 test within 72 hours of the start of the conference.

SNA is using the CLEAR app, commonly used by airports, for attendees to upload their documentation prior to arriving in San Antonio. The following test results are accepted:

  • Lucira at-home antigen test, Pixel by Labcorp, Everlywell and Vault within 72 hours, OR
  • An antigen or PCR test from an official testing clinic – within 72 hours

They are constantly updating the tests they accept so when you go to “labs” to submit your proof of the test, it should have a list of the ones they accept. If yours is on the list and you can select it, then you should be good to go for SNIC22.

Registered SNIC attendees will receive an email from SNA with further instructions on how to upload their documentation using the CLEAR app.

If I am fully vaccinated, do I also need to provide a negative COVID-19 test?

No, if you have submitted proof of vaccination via the CLEAR app, a negative COVID-19 test is not required.

Will I be able to take a COVID-19 test onsite?

SNA will not provide testing onsite. We strongly encourage attendees who need to get tested to do so before arriving in San Antonio to avoid any delays in receiving your registration materials. However here is a list of nearby rapid test locations should you need to obtain a test onsite.

Will SNA be providing masks?

We ask that everyone come with their own masks. However, SNA will have a limited supply of extra masks on hand for participants who need one.

How will SNA be enforcing the Event Health and Safety Policy?

Everyone attending the in-person event must agree to comply with all health, safety, and distancing guidelines in place at the time of the meeting and must comply with the vaccine and testing requirements. Attendees who decline to comply with event health and safety guidelines or related instruction from hotel, event center, or SNA staff and volunteers will be asked to leave the event.

I would prefer not to use the CLEAR App, can I just bring my vaccine card?

We are asking all participants to upload their vaccine information or negative COVID test information into CLEAR to maintain the privacy of health records and speed the process of check in at registration. More information about CLEAR’s privacy and security measures can be found here.

When I enter my vaccine and/or test information into the CLEAR app, the expiration is before the SNIC conference, how do I make sure my Health Pass doesn’t expire? 

Health Passes generally remain valid for 12 hours following survey completion. Once it expires, you will just need to go through the Health Pass flow again to create a new Health Pass. The information you initially put in and uploaded will not be lost. When you arrive onsite at SNIC, and open your health pass, it will reload the pass with a new expiration date, so you will be able to display your “green card” for registration without issue.   

How do I upload my at-home test results? 

CLEAR accepts at home test results from the following providers: 

  • Lucira at-home antigen test 
  • Pixel by Labcorp 
  • Everlywell 
  • Vault 

To upload your results, you’ll need to choose one of those providers from the provider list in CLEAR and link the provider account to your CLEAR account to certify the test. 

What does it mean to be fully vaccinated? 

In general, people are considered fully vaccinated two weeks after their second dose in a 2-dose series or two weeks after a single-dose vaccine. 

Do I need to have a booster to be considered fully vaccinated? 

No, the CDC definition of fully vaccinated does not include COVID-19 booster shots. 

I have a health-related circumstance that is preventing me from being vaccinated, can I upload a doctor’s note? 

You are not able to upload a Doctor’s note to the system. However, you will be able to provide proof of a negative COVID test in lieu of proof of vaccination.  

I have had COVID in the past 90 days and am no longer contagious, do I still have to provide proof of vaccination or negative test? 

Yes. Past infection with COVID does not preclude a person from being reinfected and passing the virus on to others. Regardless of whether you have had COVID in the past, you will need to submit proof of vaccination or negative test.  

The testing provider I used to get a COVID test is not appearing in the provider listing when I search the CLEAR app. What do I do? 

If your Doctor’s office or other testing provider is not listed in the CLEAR app, you may use the following form to submit your test result. This form is not for use for at-home tests.  

https://survey.alchemer.com/s3/6688876/SNIC-Negative-COVID-Test 

I have tried to get the CLEAR App and it says that my phone is not compatible with the current version of CLEAR.  What should I do? 

Please contact CLEAR directly at memberservices@clearme.com or 1-855-253-2763 (M-F 9a-9p ET). 


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