Communication for Impact Series The full series will consist of four, three-hour training modules, designed to help school nutrition managers and staff identify, strengthen, and develop communication skills in the workplace with a variety of virtual learning tools, including self-paced online learning modules and webinars, as well as in-person trainings. Modules I-III target managers and directors, while Module IV is designed for staff. Module 1: LEARN to Master Difficult Conversations Module 2: EDUCATE and Engage Customers with Strategic Communication Module 3: ADVANCE Your Professionalism Module 4: DEVELOP Communication Skills