10 Secrets to Body Language Literacy Key Area 4, Communications & Marketing, Code 4140 February 2018 See the magazine article associated with this exam. Name: Email: * Please provide a working email address as we will send you a copy of the answers you select in this exam. Member Status: * Select Member Status Member Non-member Member Number: If you are currently a member, please provide your member id. 1. Up to 93% of human interaction is ___. verbal nonverbal cultural emotional 2. __ eye contact is considered an ideal in nonverbal communication. Zero “Super Glue” “Sticky” Blink-suppressant 3. “Mirroring” is also known as the “___ effect.” reflective Narcissus twin chameleon 4. Sitting upright boosts self-esteem and overall mood. True False 5. Even if intended simply for comfort, crossed arms across the chest can make you seem ___. defensive insecure intimidating all of the above 6. Broca’s area is an area of the brain that processes smell and taste. True False 7. __ can give others a negative impression about your attentiveness. Playing with your hair Using a fidget spinner Tapping the table All of the above 8. Body language is head-to-toe communication—even your feet “say” something. True False 9. A human smile ___. always turns a frown upside down can calm an angry cat makes you more memorable all of the above 10. Positive body language increases ___ and decreases ___. estrogen, testosterone adrenaline, melatonin testosterone, cortisol estrogen, cortisol