Wow Now - November 2010 - School Nutrition

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 1. Each customer has ___ basic needs.

 
 
 2. “We want everyone to share our opinion,” is one of those basic customer needs.
 
 
 3. It’s much harder to keep customers than it is to earn new ones.
 
 
 4.  ____ can be useful in building conflict resolution and listening skills.
 
 
 5. To welcome cafeteria guests, Paulding County’s school nutrition team has a ____ program.
 
 
 6. Carolyn Watson’s customer service mantra is ___.
 
 
 7.  It’s illegal to ask customer service “what-ifs” during the hiring process. 
 
 
 8. The customer service mascot in the Rockwall (Texas) Independent School District is a ___. 
 
 
 9. Translation and interpretation services can help improve communications with parents.
  
 
 10. Request feedback from ___.
 
 

 

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