SNA Press Releases

ASFSA.ORG to Host Human Resources Online Chat

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Human Resources Online Chat

ALEXANDRIA, Va.,  May 21, 2001 – Karen S. Usher will discuss strategies for handling difficult employees during the American School Food Service Association’s (ASFSA) May online chat, scheduled for Thursday, May 24, from 4:00 to 5:00pm, EDT. Usher, president of The Personnel Office, Inc. and The Fasad Group, Inc., will respond to questions and concerns from chat participants as well as analyze situations that might arise in the workplace.

The best hiring policies, the best benefits, the best training programs – employers try everything to avoid having difficult employees on staff, but inevitably all managers will have to deal with a problem employee at some point. What makes an employee a “bad” employee, and how do you keep them from affecting the efficiency and morale of your staff? Usher will share her expertise on these topics during ASFSA’s online chat.

Founder of The Personnel Office, Inc., Usher has enjoyed a broad career in human resources management. Beginning as a human resources consultant in 1981, she has conducted assignments in a wide variety of industries and with non-profit organizations of all sizes. Prior to establishing The Personnel Office in 1994, Ms. Usher founded The Fasad Group, Inc., a broad-based human resources strategic planning consultancy specializing in the development of unique human resource programs for smaller and medium-sized businesses. Clients of The Personnel Office and The Fasad Group include MCI Telecommunications Group, Nestlé Foods Corporation, United Press International and Sara Lee Corporation.

All ASFSA members and the general public are invited to participate in the chat. To participate, log on to the World Wide Web and go to ASFSA’s home page at, Your Child Nutrition eSource, on the day of the chat. There will be instructions on the ASFSA home page for connecting to the chat. A transcript of the chat will be available through the Web site within three days, as well.

Please note that chat participants now can receive one Continuing Education Unit (CEU) towards ASFSA Certification by attending the chat and completing a short quiz afterwards. More information can be found on this new professional development opportunity at ASFSA’s Web site at

ASFSA also has scheduled a chat for June 28, 2001, at 4pm, EDT, on competitive foods. ASFSA will host chats every fourth Thursday of the month at 4pm, EST. In April, ASFSA.ORG hosted a chat on universal feeding, specifically Provisions 2 & 3. The transcript for this chat is now available at

For more information on past and upcoming chats, please see Related Links.

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